Last updated September 26, 2026
Privacy Policy
This notice answers the questions people most often ask about their personal information: what we receive, why we receive it, and what you can do about it.
Who is responsible for your information?
This website, smartdoorlocks.net, is operated by SmartDoorLocks, located at 12140 Monter Dr, Bridgeton, Missouri, 63044. When this notice says “we”, “us” or “our”, it refers to that business. We decide why and how the limited personal information described here is handled.
What personal information reaches us?
Our website has no account sign-up, no checkout and no web form. Personal information generally reaches us only when you decide to send it, for example:
- Email correspondence — your name, email address, and anything you include in the message, such as photographs of your door, your city or your phone number.
- Server records — like almost every website, the server that hosts our pages may automatically log technical details of each visit, such as IP address, browser type, the page requested and the time of the request.
We do not ask for payment card numbers, government ID numbers or health information, and we ask that you do not email them to us.
Why do we use it?
We use the information you send us to:
- reply to your questions about our smart door lock collections;
- understand your door and suggest suitable lock styles;
- keep a record of our conversation so we do not ask you to repeat yourself;
- keep the website secure, diagnose technical faults and prevent misuse, using server logs.
We do not use your information for automated decision-making or profiling, and we do not sell it.
How long do we keep it?
Email conversations are kept for as long as they are useful for answering follow-up questions, and then deleted or archived securely. Server logs are kept by our host for a limited period according to its own routine settings. If you ask us to delete your emails with us, we will do so unless we need to keep something to meet a legal obligation.
How is it protected?
We use password-protected accounts and reputable service providers, and we limit access to people who need it. No method of sending or storing data online is completely secure, so please avoid emailing highly sensitive details.
What choices and rights do you have?
You can ask us to tell you what personal information we hold about you, correct it, or delete it. Depending on the state where you live, you may have additional rights under local privacy law. To make a request, email [email protected] with the subject “Privacy request”. We may need to confirm your identity before acting on it, and we will not treat you differently for making a request.
What about children?
This website is intended for adults choosing products for their homes or workplaces. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us so we can delete it.
What about other websites?
Some pages contain links to outside services, such as a map link on our Contact Us page. Those services have their own privacy practices, and this notice does not cover them.
Will this notice change?
We may revise this notice when our practices change. The date at the top of this page shows when it was last updated. Significant changes will be highlighted on this page.